How we handle your information.

We keep this simple. We collect very little personal information, we only use it to run our business and this website, and we never sell it.

Last updated 4 November 2026

Who we are

This website is run by Ambient Associates Limited, a company registered in England & Wales (company number 05202145), with its registered office at City Gates, Southgate, Chichester, England, PO19 8DJ. We are the ‘controller’ of the personal information described here.

If you have any questions about this notice or your information, email us at info@AmbientAssociates.co.uk.

Information we collect, and why

When you email us

If you contact us — for example about E&S advisory, Scaffolding or ReGroup — we receive your name, email address, the content of your message and anything else you choose to share. We use this to reply to you and, if we go on to work together, to plan and deliver that work.

Our lawful basis is our legitimate interest in responding to enquiries and, where relevant, taking steps at your request before entering into a contract. We keep correspondence for as long as we need it for these purposes, and to meet our legal and accounting obligations.

Website analytics — only if you agree

With your permission, we use Google Analytics to understand how people use this website, so we can improve it. It tells us things like which pages are visited, how long people stay, the type of device and browser used, how visitors found the site, and their approximate location (town or country). It does not tell us who you are.

Google Analytics only runs if you click ‘Accept’ on our cookie banner. Our lawful basis is your consent, which you can withdraw at any time using Privacy Cookie settings. Google processes this information on our behalf and may transfer it outside the UK, under safeguards approved by UK law. Analytics data is kept for 2 months.

Visiting the website

Like all websites, ours is delivered by a hosting provider (Netlify), whose servers automatically record basic technical information such as your IP address, browser type and the pages requested. This is used to deliver the site and keep it secure. Our lawful basis is our legitimate interest in running a secure, working website.

Cookies

Cookies are small files stored on your device. We only use analytics cookies if you accept them. We also remember your choice in your browser, so we don’t ask again on every page.

Name	Purpose	How long
`aa-consent`	Remembers whether you accepted or declined analytics cookies. Stored in your browser; always used, as it’s needed to respect your choice.	Until you clear your browser data
`_ga`	Google Analytics: distinguishes one visitor from another. Only set if you accept.	2 years
`_ga_KL021Q0JWR`	Google Analytics: keeps track of your visit. Only set if you accept.	2 years

You can change your mind at any time using Cookie settings, which also appears at the foot of every page. If you decline after previously accepting, we remove the analytics cookies.

Who we share information with

We don’t sell your information or use it for marketing lists. We only share it with the service providers who help us run our business — such as our email, hosting and analytics providers — with professional advisers where needed, or where the law requires it.

Your rights

Under UK data protection law, you have the right to:

ask for a copy of the information we hold about you
ask us to correct or delete it
object to, or ask us to restrict, how we use it
withdraw your consent to analytics at any time

To exercise any of these rights, email info@AmbientAssociates.co.uk. We’ll respond within one month.

If you’re unhappy with how we’ve handled your information, you can complain to the Information Commissioner’s Office at ico.org.uk or on 0303 123 1113. We’d appreciate the chance to put things right first.

Changes to this notice

We’ll update this page if the way we handle information changes. The date at the top shows when it was last revised.